When it comes to home security, two of the biggest names in the industry are ADT and Vivint. Both companies offer professionally installed and monitored security systems, but there are some key differences between the two.
In this article, we will compare ADT vs. Vivint to see which home security system is the best. Similar to how we compared Blink vs. Ring, except these two security giants have been around for much longer!
Reputation and BBB Accreditation
ADT has a clear advantage when it comes to reputation and legacy. As the oldest home security company, ADT has been in business for nearly 150 years and serves over 6 million customers across the United States.
ADT has an A+ accreditation from the Better Business Bureau, indicating a strong track record of customer satisfaction
In contrast, Vivint is a relatively newer player, founded in 1999. However, they have still managed to amass over 1 million customers in the US and Canada. Vivint has a slightly lower BBB rating of B+, but their mobile app has a higher 4.6-star rating compared to ADT’s 4.8 stars.
Customer Service
When it comes to customer service, both companies provide 24/7 support. But ADT has an edge with its $500 Theft Protection Guarantee, which covers your insurance deductible if a break-in occurs while your system is armed and functioning properly
Vivint does not offer a similar guarantee.
ADT vs Vivint: Features
Both ADT and Vivint offer a complete suite of home security features, giving you the best when it comes to cameras, monitoring, and motion sensor tech.
Monitoring Options
ADT provides customers with the flexibility to choose between professional monitoring services or self-monitoring options, allowing for greater control over their security systems.
Additionally, ADT systems can be installed by customers themselves, offering convenience and autonomy. On the other hand, Vivint requires professional monitoring for their equipment and mandates professional installation.
If you prefer a hands-off approach and prioritize professional monitoring, Vivint is an excellent option. However, if you value the choice of DIY setup and monitoring, ADT emerges as the preferred choice.
Assistant Integration
In terms of smart home features, Vivint is the clear winner. Their devices easily integrate with Amazon Alexa and Google Assistant, while ADT requires an additional upgrade to enable smart home automation.
Which One is More Affordable? ADT or Vivint?
Based on the research, ADT is the more affordable home security system compared to Vivint. The key differences in affordability are:
Equipment Costs
- ADT’s equipment packages tend to be less expensive than Vivint’s.
Monthly Monitoring Fees
- Vivint’s professional monitoring costs $41 per month or $46 per month with cameras.
- ADT’s professional monitoring costs $24.99 per month or $34.99 per month with cameras.
So ADT’s monthly monitoring fees are significantly lower than Vivint’s, by around $15-20 per month.
Additionally, ADT allows for self-monitoring options, which can further reduce monthly costs compared to Vivint’s requirement for professional monitoring.
With that said, ADT is the more affordable home security system of the two, with lower equipment and monthly fees compared to Vivint. The more affordable pricing of ADT’s packages and monitoring plans make it the better choice for homeowners on a tighter budget.
Packages
Both companies offer a variety of packages and security services, with Vivint emphasizing more smart home features than ADT. See the screenshots below to learn more:
Final Thoughts
Ultimately, the choice between ADT and Vivint will come down to your specific needs and preferences. ADT offers a more established brand, flexible monitoring, and a valuable theft protection guarantee. Vivint, however, provides a more advanced smart home experience and innovative equipment.
Homeowners looking for a comprehensive, professionally monitored security system with strong smart home integration may find Vivint to be the better fit. But those prioritizing a trusted brand name, flexible monitoring options, and theft protection should consider ADT
